Spread The Cost

Sign up and deposit £30 per month into your Jim Charles Membership account.

Every penny you deposit is yours to spend with no hidden fees.

Membership Card

Receive a free Jim Charles Membership wallet and card packed full of exclusive benefits.

Get free delivery on all your Jim Charles orders forever.

Get Creative

Book your free appointment with a Jim Charles Designer near you to design your unqiue shoes.

Earn extra credit to spend by referring your friends and engaging with your membership


How does a Jim Charles Membership work?

When you checkout, your purchase amount will automatically be creditted to your membership which can be accessed here

When you are ready, you should book your appointment with one of our designers. 

A membership includes many benefits, including a contribution from our profits to our preferred charity partner, Andy's Man Club, whose mission is to save the life of one man in mental health crisis, alongside incentives, promotions and much more.

When will we get the shoes?

It is really up to you. Your shoes will cost around £300-£350. You can book your appointment at any point and use your credit as you please.

If you have £90 in your membership (3x monthly payments) and you book your appointment, you will simply top up the balance at the end of your appointment.

How do I redeem my credit?

Simply login to your membership which can be accessed here

Click on the 'Spend My Credit' button and convert your credit into a coupon. You can then paste your coupon in at the checkout page of our website.

Can I buy this as a gift?

Yes absolutely. Simply add a Membership to your basket, and checkout. The email address you use to checkout will be the registered email for the Membership, so if you would like us to change this, simply let us know after you have gifted it to your loved one.

What is the average cost of shoes from Jim Charles?

Most shoes are priced at £299. Boots will cost around £30 more. We always recommend cedarwood shoe trees, which are prices at £40 per set.

Will there be anything extra to pay?

Most shoes are £299 per pair and cedarwood shoe trees are £40 per pair. If you choose boots (£339), and cedarwood shoe trees (£40), you can simply top up the difference (£19 in this case) on the day of your appointment. Matching belts (£99), polish and care kit (£35) are optional extras.

How long do I have to spend my credit?

From the day your coupon is activated, you will have 12 months to redeem it.

Can I extend the time in which to spend the coupon?

Unfortunately, your coupon must be redeemed within 12 months of activation.

What happens if I cancel my Membership payments?

If you cancel your membership, your credit would be forfeited, however you can pause your payments at any point if you need to take a break and your credit will be held for 12 months, until you reactivate it.

Can I get a refund on a Membership?

Unfortunately, Memberships are non-refundable. 

Can I get a larger amount?

Yes, of course. Simply send us an email with your request to customerservices@jimcharlesshoes.com

Can I use a coupon at Jim Charles Golf or Hand Dyed Shoe Co.?

Yes, you can use your voucher with our sister brands. We will need to generate you a new gift card code. Send us an email to customerservices@jimcharlesshoes.com and we will take care of this for you.